| Payment
process
To process online payments we use
Paypal secure merchant gateway solutions.
Paypal is perhaps one of the biggest online payment processors
in the world. To find out more please visit www.paypal.com/uk
To complete the payment securely
online you will be re-directed to Paypal Secure Site. (We don't
collect or see your financial details)
You can pay for your
items using your debit/credit card even without a Paypal account
(Signing up for a PayPal account is optional).
Alternatively simply logon using your Paypal account.
Once payment is confirmed
you will be returned to MEDORI web store. If you are not returned
to MEDORI web store please use the "Return to Merchant." link.
(Note a padlock
on the bottom right hand side which indicates you are on a secure
encrypted web-page)
Delivery
and Returns
Delivery
Standard delivery
service will be charged at £7.99 per item and includes delivery
within three to five working days. Also included is full compensation
for lost or damaged goods.
Cancellations
Under the United Kingdom's Distance Selling Regulations,
you have the legal right to cancel your order for a full refund
for any item purchased from this website.
Order cancellations must be made in writing quoting your order
number within 7 working days to: MEDORI, PO BOX 9791, Chelmsford
CM1 9EW or by email to info@medori.co.uk
Returns:
(please download and include a return
form together with your item)
Items you wish to return must be received within 14 days
from shipped date. The unwanted item/s must be unworn and
returned in its original condition using the original box. We
will refund the full order value including shipping costs. Please
note that you will be responsible for the postal costs of returning
the items and we recommend you use a postal service that covers
the value of the goods.
Conditions
of Use
Welcome
to our website. If you continue to browse and use this website
you are agreeing to comply with and be bound by the following
terms and conditions of use, which together with our privacy policy
govern MEDORI’s relationship with you in relation to this website.
The
term “MEDORI” or “us” or “we” refers to the owner of the website
whose registered office is MEDORI, PO BOX 9791, Chelmsford, Essex
CM1 9EW, UK. The term “you” refers to the user or viewer of our
website.
The
use of this website is subject to the following terms of use:
·
The
content of the pages of this website is for your general information
and use only. It is subject to change without notice.
·
Neither
we nor any third parties provide any warranty or guarantee as
to the accuracy, timeliness, performance, completeness or suitability
of the information and materials found or offered on this website
for any particular purpose. You acknowledge that such information
and materials may contain inaccuracies or errors and we expressly
exclude liability for any such inaccuracies or errors to the fullest
extent permitted by law.
·
Your
use of any information or materials on this website is entirely
at your own risk, for which we shall not be liable. It shall be
your own responsibility to ensure that any products, services
or information available through this website meet your specific
requirements.
·
This
website contains material which is owned by or licensed to us.
This material includes, but is not limited to, the design, layout,
look, appearance and graphics. Reproduction is prohibited other
than in accordance with the copyright notice, which forms part
of these terms and conditions.
·
All
trademarks reproduced in this website, which are not the property
of, or licensed to the operator, are acknowledged on the website.
·
Unauthorised
use of this website may give to a claim for damages and/or be
a criminal offence.
·
From
time to time this website may also include links to other websites.
These links are provided for your convenience to provide further
information. They do not signify that we endorse the website(s).
We have no responsibility for the content of the linked website(s).
·
You
may not create a link to this website from another website or
document without MEDORI’s prior written consent.
·
Your
use of this website and any dispute arising out of such use of
the website is subject to the laws of England and Wales.
Disclaimer:
The information
contained in this website is for general information purposes
only. The information is provided by MEDORI and whilst we endeavour
to keep the information up-to-date and correct, we make no representations
or warranties of any kind, express or implied, about the completeness,
accuracy, reliability, suitability or availability with respect
to the website or the information, products, services, or related
graphics contained on the website for any purpose. Any reliance
you place on such information is therefore strictly at your own
risk.
In no event will we be liable for
any loss or damage including without limitation, indirect or consequential
loss or damage, or any loss or damage whatsoever arising from
loss of data or profits arising out of or in connection with the
use of this website.
Through this website you are able
to link to other websites which are not under the control of MEDORI.
We have no control over the nature, content and availability of
those sites. The inclusion of any links does not necessarily imply
a recommendation or endorse the views expressed within them.
Every effort is made to keep the
website up and running smoothly. However, MEDORI takes no responsibility
for and will not be liable for the website being temporarily unavailable
due to technical issues beyond our control.
Privacy Notice
This privacy policy sets out how
MEDORI uses and protects any information that you give MEDORI
when you use this
website.
MEDORI is committed to ensuring
that your privacy is protected. Should we ask you to provide certain
information by which you can be identified when using this website,
then you can be assured that it will only be used in accordance
with this privacy statement.
MEDORI may change this policy
from time to time by updating this page. You should check this
page from time to time to ensure that you are happy with any changes.
This policy is effective from 01/12/2006.
What
we collect
We
may collect the following information:
·
name
·
contact
information including email address
·
demographic
information such as post code, preferences and interests
·
other
information relevant to customer surveys and/or offers
What
we do with the information we gather
We
require this information to understand your needs and provide
you with a better service, and in particular for the following
reasons:
·
Internal
record keeping.
·
We
may use the information to improve our products and services.
·
We
may periodically send promotional email about new products, special
offers or other information which we think you may find interesting
using the email address which you have provided.
·
From
time to time, we may also use your information to contact you
for market research purposes. We may contact you by email, phone,
fax or mail.
·
We
may use the information to customise the website according to
your interests.
Security
We
are committed to ensuring that your information is secure. In
order to prevent unauthorised access or disclosure we have put
in place suitable physical, electronic and managerial procedures
to safeguard and secure the information we collect online.
How
we use cookies
A
cookie is a small file which asks permission to be placed on your
computer's hard drive. Once you agree, the file is added and the
cookie helps analyse web traffic or lets you know when you visit
a particular site. Cookies allow web applications to respond to
you as an individual. The web application can tailor its operations
to your needs, likes and dislikes by gathering and remembering
information about your preferences.
We
use traffic log cookies to identify which pages are being used.
This helps us analyse data about web page traffic and improve
our website in order to tailor it to customer needs. We only use
this information for statistical analysis purposes and then the
data is removed from the system.
Overall,
cookies help us provide you with a better website, by enabling
us to monitor which pages you find useful and which you do not.
A cookie in no way gives us access to your computer or any information
about you, other than the data you choose to share with us.
You
can choose to accept or decline cookies. Most web browsers automatically
accept cookies, but you can usually modify your browser setting
to decline cookies if you prefer. This may prevent you from taking
full advantage of the website.
Links
to other websites
Our
website may contain links to enable you to visit other websites
of interest easily. However, once you have used these links to
leave our site, you should note that we do not have any control
over that other website. Therefore, we cannot be responsible for
the protection and privacy of any information which you provide
whilst visiting such sites and such sites are not governed by
this privacy statement. You should exercise caution and look at
the privacy statement applicable to the website in question.
Controlling
your personal information
You
may choose to restrict the collection or use of your personal
information in the following ways:
·
whenever
you are asked to fill in a form on the website, look for the box
that you can click to indicate that you do not want the information
to be used by anybody for direct marketing purposes
·
if
you have previously agreed to us using your personal information
for direct marketing purposes, you may change your mind at any
time by emailing us at info@medori.co.uk
We
will not sell, distribute or lease your personal information to
third parties unless we have your permission or are required by
law. We may use your personal information to send you promotional
information about third parties which we think you may find interesting
if you tell us that you wish this to happen.
You
may request details of personal information which we hold about
you under the Data Protection Act 1998. A small fee will be payable.
If you would like a copy of the information held on you please
email us at info@medori.co.uk
If
you believe that any information we are holding on you is incorrect
or incomplete, please email us as soon as possible, at the above
address. We will promptly correct any information found to be
incorrect.
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